1.2 locks up if you use Update from the Help

Posted December 11th, 2009 by ke6nyt
in

Used the update feature in the help menu and it updated to 1.2 but when you open Depiction it locks up.  Had to go to Add and Remove programs and remove Depiction and then reinstall the new version.

‹ Hover Text Perm Text Issue Coverage of Ham Repeater ›

Comments

Update issue

On December 11th, 2009 George says:

Please send us your Error and Installation logs from c:\Program Files\Depiction Inc\Depiction (if either is present).
This will help us track the issue down.
support@depiction.com would be best recipient

Thanks!
George
Depiction Support

I went into Add and Remove

On December 13th, 2009 ke6nyt says:

I went into Add and Remove Software and removed the old version and downloaded the new version from the website and then it worked fine.  I don't see any error file (not sure what it is called) and it may have been erased when I removed the software.

 

Dan